- I am a native Spanish speaker.
- I have a five-year English Philology degree from the University of Deusto, in Bilbao.
- I have a Masters in Translation from Estudio Sampere, in Madrid.
- I spent two summers in England.
- I’ve lived in the US for the last 15 years.
- I speak Basque. Maybe I don’t have the highest level ever, but I can carry a conversation and write emails.
My job is to provide software support for the big, big, big digital presses. However, I am more than happy to help anybody that comes through the line, unless they treat me like I’m stupid, that is. I am sorry, but I’ve had it with the “Can I please talk to someone that speaks English?” line from customers that end up erroneously on my phone, looking for help. They’re almost always calls from people who own a laptop or a desktop printer but pressed the wrong button on the menu.
I’m going to tell you a secret, though, Mr./Mrs. Customer. Do you know why you hear an accent on my voice when I talk? Right, that’s because English is not my first language, a hint that should immediately take you to the conclusion that I am, at least, bilingual. In my case, make that multilingual. (That means that I speak multiple languages. As in more than two.)
How many languages do you speak, Mr./Mrs. customer? I get that you might have some trouble understanding my accent. Some people (I’ve encountered at least 3 in the 15 years I’ve lived in the US) have that problem, but there is no need to be rude about it.
Remember, you’re not better than me just because you don’t have an accent when you speak English.
- The way you make me feel
- Rhode Island Basque Club: Jo Ta Ke